PDCA, DMAIC or the 6Es? Maybe We Are Asking the Wrong Question
Methods should not compete for prominence; they should serve reality. PDCA, DMAIC and the 6Es can address different needs within a broader management architecture.
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When Results Hide the Problem
The difference between delivering and having the capacity to deliver. Meeting the target does not, by itself, prove installed capacity. Results can hide extraordinary effort, compensation, risk and costs that management needs to make visible.
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